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Shipping

Delivery Charges & Timeframes

New Zealand

  • Delivery within NZ is $6.   We currently have FREE DELIVERY if you spend over $99.
  • We send via tracked courier with Courier Post on weekdays.
  • Please allow 2-3 days for delivery, we cannot guarantee overnight though always try our best.
  • There is no extra charge for Rural Delivery.
  • If your address is Rural Delivery it may delay the parcel by 3-4 days- this depends on your local driver.
  • Parcels will be sent from Cambridge, New Zealand, after your payment has been confirmed.  We will also email you to confirm.
  • We can supply you with the tracking number if requested, it doesn't automatically send via the cart as our system is not that sophisticated.

 Australia

  • Australia $13.90 per parcel via tracked courier with Australia Post Tracked.
  • Please allow 7-10 business days for delivery
  • Delivery timeframes will depend on airport mail loads, customs processing, and local mail handling in your city.
  • Parcels will be sent from Cambridge, New Zealand, after your payment has been confirmed. We will also email you to confirm.
  • We can supply you with the tracking number if requested

 Canada, Cook Islands, Fiji, Hong Kong, Ireland, Netherlands, New Caledonia, Niue, Samoa, Singapore, Tonga, United States, United Kingdom, Vanuatu 

  • Parcel delivery is $24.90 per parcel.  This is sent via the Airmail delivery service
  • Delivery timeframe - please allow 12 business days.
  • The delivery time often depends on the destination, and the mail service in your own country. This is out of our control.
  • There may also be import tax and duty to pay on your parcel when it arrives in your country, this depends on your own country's regulations.
  • Parcels will be sent from Cambridge, New Zealand, after your payment has been confirmed. We will also email you to confirm.

Sorry we do not yet deliver to any other countries.

Payment

The prices displayed on our website are inclusive of GST 15%. Overseas customers are exempt from the 15% GST tax and this will be removed as you proceed through the checkout. The prices will adjust when the shipping destination is entered in the shopping cart.

You can choose to pay with Credit Card Visa, Mastercard, Paypal, Afterpay.  New Zealand customers can also choose to pay using Bank Deposit.  We have a secure server for credit card payment.

Payment is processed in NZD $ Currency.

Afterpay - Buy Now Pay Later 

Afterpay orders can only be exchanged, we are not able to process refunds for Afterpay Orders. 

Returns

Read our full Returns info here