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Avent Electric Pump Trouble Shooting

Philips Avent Electric Breast Pump - Trouble shooting guidelines

A few things to check if your Electric pump is not working correctly.  All pumps are covered by a one year warranty, but you must have proof of purchase.

Lack of suction

  • Check that all the pump components have been assembled correctly. Ensure valve is the right way up and control handle is firmly in place.
  • Ensure that the silicone diaphragm and let-down massage cushion are fitted securely to the pump body and a perfect seal is created.

No milk being expressed

  • Ensure the pump is correctly assembled and that suction is being created.
  • Relax and try again, as expression may improveafter practice.
  • Refer to "Hints to help you succeed" section page 12 Instruction Booklet that came with your breast pump

Pain when expressing

  • You may be squeezing too hard.
  • You do not need to use all the suction the pump can generate.
  • Try squeezing the handle more gently and remember the 2-3 second pumping rhythm.
  • Consult your health professional / breastfeeding adviser.

Milk is drawn up let-down massage cushion

  • Remove and re-fit the let-down massage cushion to ensure it is firmly attached and pushed far enough down the centre of funnel.
  • Try leaning slightly forward.

Pump not responding

  • Ensure pump is correctly assembled and switched on with the power indicator illuminated 'GREEN'.
  • Make sure the lead between the electrical wall socket or battery pack and the pump is correctly connected.
  • Hold the blue button down for 3 seconds to activate the motor.

Pump light flashing

  • 3 flashes, delay, 3 flashes etc - if the pump stops working and the power light is flashing 'RED' the pump has detected a vacuum fault.
  • Disconnect the power and check the control handle and diaphragm for obstructions or damage.
  • Pulsing flash - low battery warning. Replace batteries.
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